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15.08.2024
German Customer Service Associate (CSA) - Order manager
Cape Town
... and service management knowledge to ensure efficient and accurate order handling. Key Responsibilities: Oversee and manage customer orders from initiation to fulfillment. Apply service management principles to ensure high-quality service delivery. Utilize technical skills to support product ...
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Surgo PTY Ltd
15.08.2024
German Customer Service Associate (CSA) - Incident Lifecycle Manager
Cape Town
... and ITIL foundation to handle incidents with precision and reliability, maintaining high standards of customer service. Key Responsibilities: Oversee and manage the incident lifecycle from detection to resolution. Ensure timely and effective communication with stakeholders regarding incident ...
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Surgo PTY Ltd
15.08.2024
German Customer Service Associate (CSA) - Network Operator
Cape Town
... anding support to customers. You will handle network-related inquiries and issues while leveraging your IT and network knowledge to ensure effective resolution. Key Responsibilities: Provide high-quality customer support for network-related issues and inquiries. Manage and resolve network ...
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Surgo PTY Ltd
30.08.2024
Senior Motion Graphics Artist - Century City
Cape Town
... and customer-oriented individuals to join our Motion Graphics Team.Job Function:The role of the Senior Motion Graphics Artist is to conceptualise, develop and present storyboards, for the graphic design and layout of animation for TVCs, broadcast toolkits, video intros, titles and explainer ...
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Surgo PTY Ltd
31.08.2024
CSR Junior Team Supervisor - German
Cape Town
... andling escalated issues, and ensuring that customer service standards are maintained. The Junior Supervisor also plays a role in training new team members and supporting their integration into the team. Key Responsibilities: Assist the CSR Team Supervisor in leading the team of CSRs. Support ...
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Surgo PTY Ltd
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